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Contact

For speaking, media, consulting and other requests, please contact:

Lori Trahan
Concire Leadership Institute
ltrahan@concire.com
978-771-8994

Blog Posts

Unsolicited Advice on Taking Your Customers' Money
The Five Stages of Strategic Grief
New on HBR.org: The Five Stages of Strategic Grief

Service Stories

Newton Wellesley Hospital: Respecting Patients' Humanity
'Absolutely Delighted' by Progressive
Giving Customers their Space at Terminix

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