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Have you experienced uncommon service? We'd love to hear about it and to share your experience with our readers.
Please fill out the survey questions below. Before starting, take yourself back to a great service encounter, whether it happened a week ago or five years ago. Try to remember what choices you made, what choices the company made. Try to remember how you felt along the way.
We're interested in actions and reactions - and we don't care at all about polished sentences. Just tell us what happened, in your own words. And feel free to ignore any questions you don't feel like answering.
Thank you for participating!
Thank you for participating. Your story will help to bring uncommon service to life for our readers.